Driving Innovation Through Effective Management Blog
Series 2
Series 2
Cultural Quotient
Last blog we shared with you the importance of having the right culture; here we share with you on what is Cultural Quotient.
Information Sharing
Today many organizations struggle to retain the right people. Many feel that the easiest way of doing that would be by giving a pay rise. This not only sets a dangerous precedent, but adversely impacts the culture of the organization. How does one measure the culture? While strategies can be put in place to improve the culture of the organization, but unless you know what is known as ‘Cultural Quotient’, formulating strategies would be a shot in the dark. Now let us see on how we measure ‘Cultural Quotient’
Cultural Quotient (CQ) Assessment:
To measure CQ, the following ten key indicators are evaluated:
FIND YOUR CULTURAL QUOTIENT
Understanding and applying the Pygmalion Effect in leadership can transform organizational culture, driving sustained performance and improvement across teams.
Communication Encouragement
Open work areas, whiteboard markers, etc., to stimulate communication.
Information Sharing
Regular updates through newsletters, intranet, group meetings, etc.
Trust and Respect
High levels of mutual trust and respect among employees.
Collaboration Support
Encourage people to collaborate on projects and allow them to identify potential projects even though it takes time away from ‘normal’ duties.
Balanced Rewards
Comparison policy that awards collaborative efforts as well as individual efforts.
Shared Values and Vision
Clear Understanding of organization's values, visions, and objectives, with encouragement for personal and group clarity.
Risk and Reward Sharing
Equally shared risks and rewards within the organization.
Collaborative Technology
Access to computer-enhanced collaborative tools and groupware for all employees.
Informal Interaction
Encouraging informal interaction and an open-access policy across departments.
